Welcome to KBSA Corner: January 2008

Building A Business In 2008

This time of year always brings numerous surveys and economic forecasts about what is in store for the coming twelve months. Now that the madness of the sales has passed retailers in the KBB industry can take stock and assess how their businesses are going to prosper during what is generally termed to be ‘tough trading conditions’.

Doom and gloom headlines have been commonplace as the full effects of the late 2007 credit crunch become apparent for the UK economy and the world markets have a volatile start to 2008.
The British Retail Consortium (BRC) reported that like-for-like sales across the sector rose by only 0.3 per cent in December 2007, almost three times lower than the bleakest City forecasts.

Clothing, furniture and DIY chains all suffered from the spending slow-down that continues to fuel fears of possible store closures and job losses in the coming months. Sales of large electrical goods, DVD players, footwear and women’s wear were all also softer in the run-up to Christmas.

Many of the UK’s largest retailers suffered falls in their market value in the light of poor December trading. More than £250 million was wiped from J Sainsbury’s market value after The Times revealed that it had missed internal sales and profit targets in December. Kingfisher, owner of the B&Q DIY chain, slipped 5 per cent, Next dropped 4.6 per cent and Marks & Spencer fell nearly 4 per cent before it announced its Christmas update in January.

Predictions for 2008 do not offer much respite. The CBI predicts that growth in consumer spending will slow from 3.1pc to 1.9pc in 2008 and KPMG’s Head of Retail forecast that consumer spending may grow by just 1% in 2008, the lowest rate since 1992.

So how is the KBB retailer to maintain a profitable business amongst all of this? There are glimmers of good news and retailers who have been in business for many years will know that the KBB market is more robust than most during a recession. The long term outlook for the KBB sector remains strong especially when the Government targets for new homes is taken into account, which will have a positive impact on the construction industry. Indeed whilst commercial property is facing a tough time with commercial capital values falling, the construction industry is fairing slightly better with signs of growth predicted by some commentators for 2008.

The key to success for many retailers will be maintaining their position in a market that will be increasingly competitive as retailers fight it out to gain a share of the much reduced levels of consumer spending. Differentiating a business from the competition is more important than ever during difficult trading conditions.

Those businesses that remain focused on innovative, well designed, quality products combined with excellent customer service will benefit. Consumer protection will also become much more important as consumers will be looking for extra reassurance in a market place that will be subject to more company failures as those who fail to take the necessary steps will not survive.

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