Magnet Rolls Out First Installer Academy

Magnet has launched a new Kitchen Installer Training Academy in Leeds, West Yorkshire, with another facility nearing completion in Slough to service the South of England and plans to create more nation-wide. 

The new academies demonstrate the kitchen expert’s ongoing investment in staff, supplier development and commitment to providing industry-setting standards throughout its 163 trade and retail stores nationwide.

The Installer Academy is located in a fully refurbished section of Leeds’ specialist trade site on Barrack Street.  It includes a fully interactive tutorial room and a large designated practical area with a fully working kitchen installed. There are also four working bays where a number of hands-on practical activities will be undertaken during each session by the installation teams.

Mike Taylor, North Divisional Installation Manager, said: 'Having been awarded the kitchen industry’s first Government approved TrustMark seal, the new Installer Academy reaffirms Magnet’s commitment to providing a consistent standard of service and installation across the country. Through the company’s unique Full Circle Service, which includes professional installation, all customers are treated as individuals and the aim is to have the UK’s most satisfied customers.

'In order to achieve this vision the organisation needs colleagues and suppliers of the highest calibre and Magnet is committed to developing its workforce to their full potential. Reaping the rewards from this fantastic facility will ensure that all new installation teams are fully conversant with Magnet procedures and processes, including installation of our products, prior to working in our customer’s homes.

'We take both our employee and customer needs very seriously and the new Installer Academy just goes to show how far we’re willing to go in order to make all areas of the company the best in the business.'

Magnet has invested over £15,000 on the new Installer Academy in Leeds. Another Installer Academy is due for completion soon and the kitchen retailer is also in talks over possible other locations, rolling out the Installer Academies across the UK.

It follows the creation of a newly built £150,000 Customer Service Training Academy in Darlington last year.

The training course, which is free to attend, is compulsory for new installation teams and used on an ongoing basis to develop any areas that may be required with existing teams.
 
Any kitchen fitters wishing to join Magnet and partake on the Installer Academy, should visit their nearest Magnet Trade store for further information.

Call 0845 123 6789 for store details and brochure requests.