People and Careers: Moves in The Industry

PWS Expands National Sales Force

In response to ongoing sales growth and continued expansion, PWS has strengthened its external sales team with a number of new appointments and promotions.

The appointments, which are spread nationwide, include: the promotion of Paul Muller to National Key Accounts Manager; the promotion of Barry Cox to Regional Sales Manager covering the south and Mark Phillips to Regional Sales Manager with responsibility for the north; and Louise Briggs who has been promoted from an internal sales role to Area Sales Manager for Scotland. In addition, Chris Meadows has extended his responsibilities to develop and manage sales across Northern and Southern Ireland. Further appointments including a new Central Sales Manager are due to be announced shortly.

Roy Stephenson, director at PWS comments: 'With these new appointments and promotions we are further underlining our commitment to our expanding customer base. We are ensuring our customers are at the forefront of our minds in terms of product and service.'

Tel: 01325 505 555
Email: mailto:mail@pws.co.uk
Web: http://www.pws.co.uk


Daryl Recruits for new Role of Technical Services Controller

Shower manufacturer Daryl has recently appointed Alan Archer into a new role as technical services controller.

Previously a senior service engineer for H&K Equipment Ltd Alan, 35, has worked in field-based installations and servicing with an emphasis on quality improvement for 15 years.

Alan will now be responsible for ensuring the highest levels of customer service and maintaining the quality standards associated with the Daryl brand. He will also provide the bridge between market feedback and the product development process.

Alan said: 'Daryl has an impressive reputation as a luxury shower manufacturer and for providing its customers with the highest quality products and levels of service. As this is a new role there is the opportunity to develop our existing offer and I'm looking forward to the challenge of exceeding customer expectations.'

The role was created in response to growing demands at Daryl and Alan will be working with a nationwide team of nine engineers and installers. He will oversee the supply and installation of displays for retailers and manage installer training for private developers.

Alan will also be involved with development and provision of Daryl's bespoke service, following a significant growth in demand for the service over the last year.

William Hogg, Daryl's managing director, commented: 'Alan has a great deal of technical expertise and an excellent customer service track-record and we are delighted to welcome him to the company. We have built our reputation in the industry through the quality of our products and the levels of service we provide and we have created this new role because of an increase in demand, particularly for our bespoke service.'

Tel: 0151 606 5000


Maytag UK appoints Area Sales Manager

Maytag UK has appointed Philip Porter as Area Sales Manager for the central southern region of England.

Philip joins Maytag from Panasonic where he held a similar position. Philip's remit will be to continue the development of the Maytag brands and the retailers in the central London area, Surrey and East and West Sussex.

Philip remarks, 'My background and experience provides a solid foundation on which to contribute to Maytag's future, and to building the Maytag family of brands. Maytag are a dynamic and focused company, that offer a challenging role alongside a premium quallity and comprehensive product range.'

Maytag's market is perpetually expanding and the appointment demonstrates Maytag's commitment to optimise all levels of service and customer care. Graham Gleave, National Sales Manager remarks, 'Philip is a key member of our team and we are delighted to welcome him on board and offer him the opportunity to develop his talents in the genuine American alppliance sales arena.'


Planit Strengthens UK Support Team

The kitchen industry software provider, Planit International has strengthened its national training and support team with two recent appointments.

 


Dax Bausola (left) and Tim Espin have been appointed as training and support officers and join the existing team based at Planit's headquarters at Ashford in Kent.

They will both join the dedicated support team that provides technical support to customers on the Planit Helpline and will also be involved in training both new and existing customers on the company's latest software release, Planit Fusion.

'I am very excited about this role,' says Dax. 'It is a great time to be joining Planit and I am looking forward to contributing to the success roll out of Planit Fusion.'

'These are two great appointments for our team,' says Operations Manager at Planit, Mike Hardman.

'With a background in data support operation and experience of account management, Dax is well qualified to add to the existing skills within the team and Tim has a great all round knowledge of IT that will prove invaluable when training or assisting our customers with technical queries.'

Tel: 01233 649700
Email: mailto:sales@planit.com
Web: http://www.planit.com


Planit Strengthens International Team

The kitchen industry software provider, Planit International has strengthened its International Telemarketing team with the recent appointment of a new International Telemarketing Executive.

Nicole Smith joins the international team that develops existing and potential international export sales. She has a strong background in sales and account management, having most recently worked as a senior advertising executive with a national newspaper.

'Nicole has a great track record of developing existing and potential sales and will, I am sure, make a significant contribution to our international export sales,' says Michelle Astle, Sales and Marketing Coordinator at Planit International.

Nicole is based at Planit's headquarters at Ashford in Kent.

http://www.planit.com


New Marketing Manager takes Reins at Orama

Orama, the independent manufacturer of worksurfaces for kitchens, bathrooms and associated industries, has announced a new management appointment to its team. The Company, which has recently invested heavily in research, into equipment and into its personnel, makes this new appointment as it extends the sales and marketing focus for its planned development of the business.

Sarah Brook joins Orama in the role of Marketing Manager, where she succeeds Julian Annison who moves within the company. A skilled business and marketing professional, Sarah joins Orama from Caradon Ideal, where she held the position Channel Marketing Manager for the last two and a half years. Prior to Caradon Ideal, Sarah worked for Rocol, IMI Yorkshire Fittings Ltd and Lucas Aerospace.

Sarah who joined Orama on May 1st, will be reporting directly to Peter Holt, Orama's Sales and Marketing Director. Her responsibilities will include strategic leadership for the company as well as management of Orama's commercial development activities, in support of the overall business objectives.

Comments Sarah, 'I enjoy making a direct contribution wherever I work, being a committed marketer by training. I have joined Orama because at this stage in the company's plans I can make a real impact.'

In her role as marketing manager, Sarah explains, 'Having already worked in the HVP and bathroom industries, it is a short learning curve for me to move into worksurfaces. I look forward to working in the kitchen industry at such a buoyant time.'

Based in Huddersfield, Sarah will be working at Orama's headquarters in Somercotes, Derbyshire. Sarah has an MBA, Diploma in Marketing from the CIM and a degree in Business Studies.

Tel: 01773 520560
Email: mailto:enquiries@orama.co.uk
Web: http://www.orama.co.uk


The Man They Call...Mr Corner Fridge!

The nametag has nothing to do with his size or shape, but his reputation for developing and bringing to our attention the Corner Fridge and the man in question is Irwen Martin of The Corner Fridge Company.

Irwen has spent the best part of two decades working in the refrigeration industry and his history with the Corner Fridge goes back almost ten years to when he was Managing Director of Norcool, the company responsible for the original Corner Fridge concept. During his time with Norcool, Irwen introduced the Corner Fridge to the UK, taking sales to unforeseen heights. Not content with pure sales success, Irwin felt that the Corner Fridge could be further developed and engineered. With that in mind, he left Norcool and set up The Corner Fridge Company to do just that.

The Corner Fridge Company is now in its third year and claims an unrivalled reputation for not only engineering and build quality, but also for the levels of service the company provides. Rather than trusting an outside organisation, The Corner Fridge Company has its own national installation and service team. In the unlikely event that a breakdown occurs, the service team provides an average response time of 24 hours.

Irwen comments: 'We think it's imperative that we place as much importance on developing all aspects of our service as we do our products, since we see this as instrumental in maintaining both our reputation as the 'Last Word' in Corner Fridges and for securing future sales growth'.

The Corner Fridge itself is a far cry from the original models. Still offering a 1,300 litres of capacity on just one square metre of floor, the latest incarnation has: all metal construction, five adjustable shelves and four adjustable wall shelves, integrated or free standing options, a large array of well thought out accessories and the availability of a 5 year guarantee.

Irwen Martin is not a man to rest on his laurels. He continues to not only develop further The Corner Fridge, but also to develop other ideas that will increase the company's product portfolio, such as its 'Refrigerated Poachers Pantry', previewed at the recent Ideal Homes Show. Future developments might also see The Corner Fridge Company diversify into heating products for the home, although at this point in time, these ideas are strictly under wraps. But what about the name, surely you can't use 'The Corner Fridge' brand on anything other than a Corner Fridge? Irwen has considered this at length 'I don't see our name 'The Corner Fridge Company' as a stumbling block, when introducing none refrigeration product lines to the market place. Our brand is our most important asset, since it is fast becoming synonymous with high levels of build quality and service'.

Tel: 0845 061 6622
Web: http://www.cornerfridge.com


New Sales Director to Head Team at PJH Group

The PJH Group has appointed Stephen Johnstone as new Sales Director for its Hopkinsons Fourways division.

Stephen, (37) joins the UK distributor of bathrooms, kitchens and appliances with over 16 years experience in retail and manufacturing industries. Previously holding the post as National Sales Manager at Siemens, Stephen has moved his career swiftly since he began working as a Store Manager for both Dixons and Currys in 1986, followed by roles of Area Sales Manager, National Account Manager and Key Account Manager for AEG and Electrolux.

Commenting on his appointment at Hopkinsons Fourways, Stephen explained: 'I was attracted to join Hopkinsons Fourways for a number of reasons - the company has drive and ambition with a team of professionals, from Board to Floor level, well equipped to move forward and deliver. There is also an enthusiastic atmosphere with a combination of years of experience and innovative thinking.
'I believe my experience with the number one in electrical retailing and appliance manufacturing will contribute to the continued success of the number one in distribution.'

Responsible for Hopkinsons Fourways, the division of the PJH Group that services independent retailers and merchants, Stephen heads a sales team which includes four regional sales managers, 17 area sales managers and one business development manager. He aims to continue in developing the people and the business in offering customers superior class in service.

Stephen continued: 'No other distributor can rival the depth of support we provide, in terms of sales, service and delivery. Although the Group is the largest in the UK, it is always developing new initiatives - such as the newly formed Kitchen Group - designed to focus on the four brands of furniture. In such a competitive market there is no doubt that the PJH Group will strengthen its hand and increase its market share in the coming years.'

Tel: 01204 707070
Web: http://www.hopkinsonsfourways.co.uk


Steve Saunders joins In-toto

Steve Saunders has joined In-toto as southern area franchise manager. He comes to In-toto with considerable experience in the kitchen industry having worked for Symphony for fifteen years, latterly as key accounts manager. His responsibilities include advising showrooms on product, administration and sales, communication and training.

In-toto's managing director John Kinder, is pleased to welcome Steve to the company. 'In-toto showrooms are selling more kitchens than ever before and with new openings planned this trend is likely to continue. Steve's experience will allow him to serve the In-toto showrooms in his area particularly well.'

Steve is 41, lives near Hitchin and is married with two girls. He is a keen skier, being a race coach and plays golf.

Web: http://www.intoto.co.uk


Merloni Elettrodomestici Organises for New Challenges

Andrea Sasso has been appointed CCO and Giovanni Carlino is the new COO of Merloni Elettrodomestici

After four years of record results, Merloni Elettrodomestici is facing up to new challenges by streamlining its business organisation to become more focused on the present market requirements.

Andrea Sasso, Chief Operating Officer until 18th April, was appointed CCO (Chief Commercial Officer). He is now in charge of the Marketing Department, Commercial area CSI, New Europe & Export, West European area and the Consumer Care Department.

In his new function Sasso, 37 years old, reports directly to the Chief executive Officer, Andrea Guerra.

Giovanni Carlino, 42 years old, has been appointed as COO (Chief Operating Officer). Giovanni comes from the Boston Consulting Group, where he was Vice-President and Director. He is now responsible for Information Technology, Electronic Development, Purchasing Department, Logistics, Planning and Control and the Quality Department.

The CEO (Chief Executive Officer) of all the activities in UK, the CFO (Chief Financial Officer), the HR Director, and the four Directors of the Cooking, Cooling, Washing and Dishwashing Business Units will all report to the Chief executive Officer Andrea Guerra.


NKBA Director of Marketing Announced

The National Kitchen & Bath Association has appointed Bill Schankel as Director of Marketing.

Schankel has served NKBA for 3 years, most recently as Assistant Director of Industry Relations. He has been responsible for developing and implementing an industry relations plan to create partnerships, as well as managing and developing marketing plans for the Center for Kitchen & Bath Foundation.

Says Schankel, 'I am very excited to begin in this exciting role. Marketing our Association and its members to the consumers is a vital part of our strategic plan and I look forward to working with our high calibre volunteer leaders and our very professional staff to achieve the objectives set out in that plan.'

NKBA is a non-profit trade association of more than 24,000 members that has educated and led the kitchen and bath industry in the USA and is celebrating 40 years of service this year.

Web: http://www.nkba.org


Jacuzzi Inc. Announces Appointment Of Kent Baker As President, Jacuzzi Whirlpool Bath

Don Devine, president, chairman and CEO of Jacuzzi Inc., recently announced the appointment of E. Kent Baker as president, Jacuzzi Whirlpool Bath.

In the leadership post for Jacuzzi Whirlpool Bath, Baker will oversee the North American operations of Jacuzzi® brand product lines including whirlpool baths, luxury showers, and vitreous china.

Baker was most recently Chairman of Newton Manufacturing and President of Pella Plastics. Prior to his position with Newton Manufacturing, Baker was part of the management team at the Maytag Corporation for over 20 years, where he gained an expertise in sales and marketing, product innovation, manufacturing, logistics and purchasing.

'I am pleased to welcome Kent to the top post for Jacuzzi Whirlpool Bath,' stated Don Devine. 'Kent’s invaluable experience in manufacturing and consumer products will provide the leadership necessary to maintain Jacuzzi’s reputation for innovation and excellence in the industry.'

'Jacuzzi is a strong brand with an excellent heritage,' said Kent Baker. 'I feel privileged to have the opportunity to lead the team that will elevate Jacuzzi to a new level.'

Baker received his Bachelors of Science degree in Economics from Kansas State University.


Orama snaps up Design Award Winner

Orama Fabrications has appointed Jonathan Rylands, who was the kitchen industry winner at the 2002 New Designers Awards. Rylands, aged 21 won the coveted first prize at a glittering presentation held at the Design Centre Islington, where he was presented with the accolade by design guru Sir Terence Conran.

Jonathan's award winning Mimis Breakfast Bar Fridge brought him to the attention of the kitchen industry.The owner of a Bachelor of Product Design, Jonathan will be working in Orama's design team to develop new thinking on worksurfaces.
 
Orama Sales & Marketing Director Peter Holt says 'We were impressed by Jonathan's creative approach and enthusiasm, and are thrilled that Orama will be able to benefit from both as well as provide Jonathan with a real life outlet for his work. Orama is undergoing considerable development following the management changes earlier this year, and the company is exploring all avenues of future growth. Key to our success not just as a company but as an industry will be our ability to think 'outside the box' and inspire the consumer with new ideas. Creative designers like Jonathan are fundamental to the achievement of this objective'.

Jonathan comes from Liverpool and lists football and skiing as his interests outside of work.


Electrolux Appoints New Built-in Category Director
 

Helen Muir, 43, has been appointed category director for kitchen systems at Electrolux's headquarters in Slough.

She will be responsible for the company's built-in products across three of its brands, AEG, Zanussi and Electrolux. Prior to the appointment, Helen worked as category director for freestanding for the Electrolux Group.

Helen has been with the Group for twenty years, living in France, Italy and Sweden as well as the UK and brings experience from both the commercial and product development side of Electrolux's business.

Web: http://www.electrolux.co.uk


A Well Known Face Joins Pozzani

Mike Pickavance has joined Pozzani Pure Water plc in the role of Sales and Marketing Director. Well-known and respected in the wider water treatment industry, Mike will be responsible for business development, building its product portfolio, introducing new products to support established ones and seeking out new niche markets for the company to exploit. He will also be looking to build awareness of the company and raise its profile in its target markets.

'I have known the managing director for some time and after talking for a while, joining Pozzani became a natural next move for me,' he said. 'It's a company with terrific potential and it will be my responsibility to turn potential into reality.'

MD Steve Malloney is pleased to welcome Mike to the company: 'He brings a wealth of relevant experience and contacts to the company and he has exciting ideas for the future. We feel Pozzani is ready to take a giant step forward and with Mike on board, that is more likely to happen.'

For further information, please contact: Mike Pickavance, Pozzani - 07833 194730

Web: http://www.pozzani.co.uk


Stoves Appoints New Area Sales Manager For South West And South Wales

British cooker manufacturer, Stoves increases its support for local retailers with the appointment of a new area sales manager for the South West of England and South Wales. Juliet Skelton joins an eleven strong sales management team, reporting directly to sales field manager, Scott Harwood.

Working across the Stoves and New World brands, Juliet’s remit is to strengthen existing relationships with kitchen specialist and independent domestic appliance retailers. Her responsibilities include supporting the retailer to ensure they are up-to-date with the latest products and promotions, merchandising, staff training methods and consumer trends.

Juliet commented, 'One of my main objectives will be to increase retailers’ awareness of the substantial investment Stoves has made to the customer care operation. The marked improvements in our service and parts centre and the websites, will help to improve retailers’ confidence and in turn, increase sales.'

Juliet joins Stoves with significant market experience from her role as area support manager with Rangemaster where she was responsible for new product introductions, staff training on sales opportunities and merchandising.

In the last twelve months, Stoves has undergone a multi-million pound factory refit. The Call Centre has been completely overhauled and the Customer Parts Centre reorganised whilst, in May a new customer care director was appointed to oversee the effective running of the customer help desk, parts centre and engineers in the field. As a result, all calls are now answered in just fives seconds, and spare parts picked, packed and dispatched within 24 hours.

Email: mailto:tara.holt@stoves.co.uk

Web: http://www.stoves.co.uk


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