Welcome to THE K&BZINE News 20th April 2007

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Green Homes Have More Appeal for Buyers

According to a recent study by Nationwide Building Society, the majority of UK homebuyers preferred a house with environmentally friendly features.

Given the choice between two properties of a similar size and value, 82% of respondents claimed a house with features such as solar panels, had more of an influence on their decision to buy than attic rooms (68%), period features (63%) and walk-in wardrobes (62%).
As part of the research, respondents were also asked what is important to them when deciding on which area to live in. A pleasant neighbourhood was rated as important by almost all respondents (97%).

In fact, location of a property is higher on the agenda than a good school catchment (41%) or the likelihood of future house price rises in the area (65%). Adequate parking facilities also factored highly with 89% of respondents.

Over half (54%) of those questioned believed the kitchen to be the most influential room of a house, when it comes to making a decision to buy. This was followed closely by the sitting room (30% of respondents). The bathroom was one of the rooms least likely to influence a purchase decision, with only 2% of the votes.

When asked what put them off buying a property:
* 94% would be put off by a home that was potentially at risk of flooding;
* Poor building work or DIY was also a big turn off according to almost 91% of respondents;
* 88% claimed their decision would be affected by the property being close to a busy road or railway line;
* Tidiness was important to the majority of potential buyers - an untidy house was more of a turn off (55%) than the direction of the garden e.g. north facing (48%);
* Jacuzzis, wet rooms and garden decking were least likely to tempt potential buyers into making that all important offer.

Nationwide chief economist, Fionnuala Earley, said: ‘It is great to see that, given the choice, most of us would opt for a 'green' home, although there's currently no evidence to suggest that environmentally friendly properties command a higher price.

‘Having said that, with the recent publication of the government's climate change bill and the pressure on households to become more energy efficient, it is inevitable that environmental home improvements will have some impact on house prices over the long-term’.

Regional research results:
* Those living in the North West (95%) were the most likely to be put off by a house that was near a council estate or rundown neighbourhood, whilst residents of Northern Ireland (75%) were least concerned about this;
* People in the East Midlands (98%) were the most likely to be put off by poor DIY, whereas the Welsh (84%) were least likely to worry about this;
* An environmentally friendly home was most likely to influence the purchasing decision of those living in the North East (88%), while those living in Northern Ireland (75%) were least likely to be concerned about this;
* Residents of the West Midlands (69%) and Northern Ireland (69%) were most likely to be influenced by a home with period features such as an old fireplace, whereas those in the South West (58%) were least influenced by this;
* People living in the East (51%) and East Midlands (46%) were more likely to be influenced by a house with a Jacuzzi, while the Scots (25%) were much less likely to be interested in this feature.


More Mergers on the Cards, says Plimsoll

At least 29 UK kitchen, bedroom & bathroom manufacturers firms are prime targets for a takeover and another 46 could be sold off by their parent companies, according to a new report by independent business analysts Plimsoll Publishing.

At the other end of the scale are 9 major companies that are expanding rapidly, largely through acquisitions, and 15 'predators' who are using the misfortune of others to clean up in the market.

Plimsoll’s senior analyst, David Pattison, said: 'The 29 takeover targets we have identified generally have a similar profile – they are privately owned, are in financial difficulty and have owners who are approaching retirement. Any firm in this position should be listening to the warning bells, because its potential selling price will be in the bargain basement. The other 46 distressed companies are operating as divisions of larger parents. I’m fairly certain that conversations are going on behind closed doors about their future.'

The big players in the market are focusing on companies with sales of around £5m. Interestingly, some are being bought not just because they offer good value for money and an extra foothold in the market, but in case they fall into the hands of competitors. The 31 companies that fall into this bracket are in the fortunate position of being in a sellers’ market, so they are able to name increasingly higher prices as availability reduces.

Said David Pattison: 'These are typically the two classic profiles of the takeover target – up-and-coming industry players and those who have fallen on hard times. Sadly, in the latter category we see some firms that were doing very well only a few years ago but allowed costs, debts and margins to get out of hand. It’s worth saying that our research has identified 88 companies whose current value is 50% lower than a credible future value. Potential new owners believe that they can run the company better than the current owners and turn this future value into hard cash. Against a background of over capacity, rising costs and falling margins, consolidation in the UK kitchen, bedroom & bathroom manufacturers market is inevitable in 2007.'

Plimsoll’s new VIBE analysis of the kitchen, bedroom & bathroom manufacturers industry paints a clear picture of each company in the market. It identifies those in financial distress, those with aging boards, those with hidden potential and a range of other factors that affect their likelihood of being taken over. VIBE is available to purchase today by calling 01642 626422 or e-mailing c.sherwood@plimsoll.co.uk. Readers can benefit from a £50 discount when quoting Ref PR04.

Plimsoll, based in Stockton-on-Tees, is one of the leading business analysts in the UK, France and Japan. It has 16,000 customers worldwide who rely on its reports to take crucial commercial decisions.


American Deal for Clearwater Collection

Europe's largest freestanding bath manufacturer Clearwater Collection has announced a significant deal with a major American company that will become the exclusive importer and distributor for Clearwater Collection Ltd in North America.

Americh Corp is a well-respected private company that has been established in the USA since 1982. Based in North Hollywood, California and Charlotte, North Carolina, the company supplies more than 120 different baths to showrooms, designers and luxury hotels across the USA.

Clearwater Collection will also become the exclusive importer and distributor of Americh products in a number of its export markets.

Darren Allison, Managing Director of Clearwater Collection said, ‘There is a strong synergy between our companies and a clear match of products. Our free standing baths will be a great addition to their current range in the USA and we see enormous potential for Americh products in many overseas markets.’

‘We are very excited to be working with Clearwater Collection’, says Ed Richmond, President of Americh. ‘The company’s extensive line of free standing baths will complement our product offering to satisfy a greater range of consumers.’

Americh Corp also produces a large selection of acrylic shower bases.
Clearwater Collection specialises in the manufacture of double-skin acrylic freestanding baths and prides itself on the quality of its baths along with the vast range of designs it offers, covering both traditional and contemporary styles. The company exports to 25 countries.

All Clearwater products feature the distinctive Clearwater badge, which serves as a unique hallmark of excellence, and come with a lifetime guarantee. Clearwater Collection recently achieved the internationally recognised quality accreditation ISO 9001.

Tel: 01274 738140
Email: enquiries@clearwater-collection.com
Web: http://www.clearwater-collection.com


Last Chance to Book as KBSA Design Innovation Awards Draw Closer

The KBSA Design Innovation Awards are now only two months away and the KBSA is urging guests to book their tables now as this year's event promises to be a sell-out. All entries are now in for the design awards and the finalists have been announced for the Retailer Excellence Award.

The awards will be presented at a celebration dinner at the five star De Vere Grand in Brighton on June 21st at 7pm, following on from the KBSA's AGM which will be held at the hotel earlier in the day.

‘It will be a fantastic evening and a real celebration of design innovation,’ commented the KBSA's sales and marketing director Ruth Ward.

‘Brighton has proved to be a very popular choice for this year's event. We are finding that many guests are attracted by the location and the quality of the hotel and they are choosing to spend extra time in Brighton after the event and enjoy a weekend away.’

John Lewis in Solihull, Manor Design in Basildon and In-toto Kitchens in Leamington Spa are the three retailers which will battle it out on the night for the Retailer Excellence Award, which spotlights the top KBSA retail member of the past year.

The winner of last year's Retailer Excellence Award was Elite Interiors of Stanley, County Durham. Following its win, the company was featured in the local press and won a substantial amount of new business as a result. According to manager Joyce Hodgson, ‘Customers are still mentioning the award more than nine months later.’

Details, entry forms and booking forms are available from the KBSA or via the website http://www.kbsa.co.uk.


Roaring to Success

It's now not just Aqualux's shower enclosures that are catching the eye of customers across the country as a fleet of new branded vehicles hit the roads across the UK.

The UK manufacturer of bath screens and shower enclosures has invested in eleven Mercedes sprinters to support the work of the Product Support Technician Team who cover the length and breadth of the country providing product training, display fitting and end-user site visits.

 

Technician manager, Keith Bennett commented: ‘The new engineers vans reflect Aqualux's professionalism and commitment to our customers. Our engineers represent us across the country and these new vans are a part of giving them the very best tools for the job so they can continue to provide an excellent service.’

The eye-catching vehicles have been wrapped with an image of Aqualux's signature enclosure, the Walk-through that also features on the front of its brochure and a picture of the unique glass cleaning product, the Showerblade® which sweeps across the back of the vans.

Sandra Hyde, marketing manager, added: ‘Aqualux is name that is known across the country. We've strongly branded the new vans to be as eye-catching as possible to reflect our whole marketing and advertising campaign and keep us top of mind as a UK leading supplier of shower enclosures and bath screens.’

Web: http://www.aqualux.co.uk


Franke Commits to the Environment

In today's climate, both political and ecological, Franke, a world leading manufacturer in kitchen solutions, appreciates the need to demonstrate its commitment to the protection of the environment.

The company's manufacturing plant in Aarburg, Switzerland, contains a central water purification unit to help reduce unnecessary waste. The water is cleaned and filtered in order to be re-used for manufacturing.

The recycling process allows Franke to use water as sparingly as possible and the resulting output is as pure as the original source.

John Swain, product manager for Franke UK, said: ‘Franke is dedicated to ensuring that the consumption of raw materials, energy, water and other products is kept as low as possible. Metal is also recycled in the plant's steel blast furnace.

‘The principle of avoidance, reduction, recycling and disposal always applies. In fact, Franke strives to achieve even higher levels of environmental protection.’

A group environmental protection officer is responsible for coordinating and monitoring all environmental protection measures within the Franke Group. Also, at every Franke factory, a local environmental protection officer is appointed, whose advice and technical expertise is sought during decision-making processes.

For further information about Franke products, visit http://www.franke.co.uk or call 0161 436 6280.


Blanco Square Sink Takes International Design Award

Already enjoying popularity with kitchen designers and consumers alike, square sinks have proven their design credibility with the news that the new BLANCOCLARON iF range of square sinks has taken a top design award from the Industrie Forum Design Hanover.

Introduced in the UK this month, and winning one of just fifty gold iF awards chosen from over 2,200 international entries, the BLANCOCLARON stood shoulder to shoulder with products from Sony, BMW and Apple, the first ever inset sink to be honoured with an acclaimed gold award.

 

Up till now, the popular square sinks have been available solely as undermounts,for installation in solid worktops. However the judges, all top international designers, were impressed by the striking simplicity of the BLANCOCLARON iF, with its minimal 10mm radii corners, combined with the new FinoTop™ rim, giving the impression that the sink lies flush with the worksurface.

The elegant design flow from drainer to bowl further characterise this award winning sink, as does the overall quality of production, using the latest laser welding technology and high standards of craftsmanship.

The iF awards have been held annually since 1954 and attract over 1800 entries each year from 30 different countries. Both manufacturers and consumers alike consider the iF awards to be reliable proof of outstanding design coupled with high quality material and workmanship.

For further information on the new BLANCOCLARON iF range, contact Blanco on
020 8450 9100; email: salesdesk@blanco.co.uk. To see the BLANCO's extensive range of sinks, taps and cooker hoods, visit http://www.blanco.co.uk


Appliance Care Expands Online Shopping Menu

BSH Appliance Care Limited (ACL), the nationwide after sales service company for BSH domestic appliance brands, Bosch, Siemens, Neff and Gaggenau has expanded its online shopping menu with the addition of several new cooking accessories at http://www.bshappliancecare.co.uk

Included in the new collection is a total of twelve pans, trays, pots and roasters, all specifically selected for their suitability for use in or on built in cooking appliances supplied by the four above named BSH brands.

A new high grade 4-piece stainless steel pan set suitable for oven and hob use, has been introduced into the range. This set is not only recommended for all hobs - including induction - but also for use in ovens up to 250°C. Many customers are confused about the correct pans for use with induction hobs. This set answers all the questions as it has been tested & approved by BSH.

Also proving popular in the online collection are two new non-stick oven trays - one for chips and one for pizza - as they are easy to clean as well as dishwasher safe.
They retail at £4.45 and £14.50 respectively (excluding delivery). Other new items offered by BSH Appliance Care's online shop include a 3-piece sieve set, 6-piece set of utensils, 3.5-litre & 6-litre stock pots and an aluminium oval roaster.
In addition, customers are able to buy a number of different recommended cleaning products for their appliances via BSH's directly employed engineers.

Each time an engineer carries out a service call to a customer's home, they now carry nine specific cleaning products such as an E-cloth, de-scaler and special stainless steel cleaner in case the customer wishes to buy them. No postage or packing is incurred by the customer when buying direct from a BSH Appliance Care engineer, unlike when ordering by phone or email.

Comments ACL's Project & Marketing Manager, Gina Kelly: ‘At ACL, we are not just here for servicing the appliances; we also want to ensure that our customers make the most of them once installed and in use. Our directly employed engineers visit customers' homes so are in a unique position to facilitate accessory sales and the online shop is always open 24/7. Both are ideal ways to buy accessories without actually leaving home!’

Web: http://www.bshappliancecare.co.uk


Tackling the Plumbing Skills Shortage with Time-Saving Products

The inherent problems arising from the skills shortage in the plumbing trade have been well documented. Trade associations and other industry authorities have repeatedly voiced their concerns whilst the Construction Industry Training Board forecasts that the UK will need over 6,500 new plumbers every year for the forseeable future.

In order to be ‘able to carry out work unsupervised’, plumbers must be qualified to at least NVQ Level 3. It takes an average of four years to reach Level 3 meaning the skills shortage is a problem to which there is no quick answer.


How can manufacturers help?
Manufacturers can help in several ways. Several larger organisations have introduced training programmes and increased their recruitment of trainees.
However, a less obvious but equally effective solution can be found in the development and design of products that are easier and quicker for existing qualified plumbers to install.

Helping improve installer efficiency is no longer a ‘nice to have’ but a fundamental responsibility of all manufacturers in the sector. One manufacturer which has embraced this responsibility is Midlands based Thomas Dudley Ltd (TDL) - a long established supplier of plastic WC cisterns and flushing components. The company’s market-leading ‘Vantage’ concealed cistern was the first to be supplied fully factory assembled and has continually been upgraded since its launch to incorporate additional time-saving features.

Sales Director Roy Seaward explains ‘the Vantage has been developed with the plumber at the forefront of our minds. As such we have included time saving features that enable the Vantage to be installed in less than half the time of traditional concealed cisterns’.

The Vantage, which is available in dualflush and single flush models, is supplied factory assembled and with snap-fit fixing brackets that allow the cistern to be simply clipped in. A Speedfit® elbow allows instant connection of the water inlet pipe whilst a push-fit flushbend will shortly be available to further speed installation. Further details and a free installation DVD are available.

Tel: 0121 557 5411
Email: info@thomasdudley.co.uk
Web: http://www.thomasdudley.co.uk


The Ideal Design Service

Ideal Bathrooms has built a reputation for excellence in customer service with next day deliveries, professional ordering facilities and a highly trained and efficient sales team.

Ideal Bathrooms continues to develop its support services and is now offering a showroom design service for its Directory customers.

The service includes a preliminary visit to the showroom to measure and assess the display area and to discuss the showroom's requirements and needs.

Thoughtful planning is critical, and Ideal Bathrooms takes into consideration the local clientele, sales records and the future business vision for the showroom in conjunction with the showroom manager.

A presentation is subsequently made to the showroom, which includes a showroom plan, CAD drawings of the displays, sketches with suggestions including innovative ideas, display detailing and costings.

Ideal Bathrooms is in the position to offer the very best display deals from all its stocked brands. The design service can include products from a host of major brands including Aqualisa, Armitage Shanks, Geberit, Grohe, Ideal Standard, Image Showers, Kaldewei, Kinedo, Metlex, Mira, MX Group, Myson, Pegler, Geo System, Salamander Pumps, Saniflo, Showerlux, Tavistock, Trevi Showers, Triton and Twyford. This is advantageous for retailers as a varied mix of top manufacturers and products is essential for good business.

The design service is just one initiative from Ideal Bathrooms which aims to help retailers increase their sales. Others include the Ideal Bathrooms Directory, consumer advertising to increase showroom visits and a website directing consumers to their nearest showroom.

Web: http://www.idealbathrooms.com


KitchenAid - Catering to All Culinary Needs

America's iconic KitchenAid brand has enjoyed a cult following among serious cooks since it first introduced the classic stand mixer in 1919. Based on decades of knowledge, KitchenAid is extending its culinary expertise in the UK with the launch of premium built-in major domestic appliances. Stylish and simple to use, the range now includes ovens, microwaves, hobs, cooker hoods, refrigerators, and dishwashers.

The new portfolio delivers a versatile array of power, professional performance and functionality to meet a multitude of needs. ‘Unique products, precise detail, exquisite craftsmanship and ease of operation combine to create a range of the very best built-in kitchen appliances.’

KitchenAid is supplied by Maytag UK. Managing Director, Richard Thompson comments: ‘Through the small electrical appliances, KitchenAid has already established a loyal customer base. At the outset we intend to leverage this success and then spread the quality messages of the range beyond this core audience to encompass buyers totally new to the brand. Trade customers are strongly advised to pay a visit to our brand new showroom in Redhill to experience the great sales opportunities for themselves.’

Although taking its design cues from cutting edge urban influences, the KitchenAid range of large domestic appliances is suited to both contemporary and traditional interiors.

From mixing to cooking, and from chilling to cleaning, KitchenAid provides the complete kitchen solution for cooks.

For trade enquiries, please call 01737 231000.


Maytag Opens New Showroom

Maytag UK, the manufacturer of aspirational lifestyle household appliances, has announced the opening of its newly refurbished showroom at its Surrey headquarters.

The contemporarily styled showroom, carpeted in subtle tones of grey with contrasting dark wood floors, highlights the company's growing portfolio of brands in a series of striking displays. The Amana, Maytag and Admiral brands are all featured, with a major focus on the latest addition to the portfolio - the built-in brand, KitchenAid.

The facility includes a new meeting area with state-of-the-art projection facilities, allowing a versatile arrangement - in either boardroom or theatre style. Wall graphics chart the development of the brands, while two bays of cubed shelving house KitchenAid's small domestic appliances.

The showroom layout guides you through the full range of products using a carefully co-ordinated selection of kitchen displays. KitchenAid's built-in appliances are featured first, with cooking products taking centre-stage - there are pyrolytic ovens, combi-microwave ovens and induction and gas hobs, with a particular focus on the visually attractive gas hobs with Isingphord burners.
Extraction hoods, warming drawers and dishwashers are also featured, and they are joined by a new cooling range including refrigeration drawers and wine cabinets. Concluding the KitchenAid displays is an outdoor BBQ for those who like to take their cooking talents into the garden.

Moving through the showroom, European-sized laundry products from Admiral and Maytag are set in imaginative displays to highlight the brands' key features, while a central island showcases Maytag's genuine American laundry appliances in a stacked format to demonstrate their small footprint. They are joined by models from the dishwasher range and the new 100cm-wide double-oven range cooker.

Maytag's refrigerators are prominently displayed, featuring Maytag's new high-gloss black finish forming the centrepiece - the highly polished lacquer finish is normally associated with luxury cars, and your eyes will immediately be drawn to it.

On view for the very first time is Amana's under-counter refrigeration range, which encapsulates the aspirational values of the brand in a neat and compact format. While in the genuine American Amana refrigeration display, the Wine Cabinet is presented with the side-by-side Reflection to form an impressive three-door-run of cooling products. The winner of Get Connected Magazine's Product of the Year award - the Amana Definition BxM - is also prominently displayed.

Other new products include the 120cm double-oven range cooker from Amana, finished in the brand's finely crafted stainless-steel Precision styling.

Richard Thompson Managing Director comments: ‘The launch of many new products and the completion of the showroom combine to create a very special occasion. All our new products are displayed, including those from our exciting new built-in brand, KitchenAid. The showroom enables our retailers to experience the products first hand in a kitchen setting to help reinforce the consumer benefits they offer. It is also a great opportunity to see every style, design and colour under one roof.’

Web: http://www.maytag.co.uk


In-toto Opens Flagship Showroom in Cardiff

Expanding on the success currently enjoyed in Gwent, In-toto kitchens has recently opened a new showroom in Cardiff.

The flagship 5,000 sq ft showroom is the largest In-toto showroom in the UK and displays both the Wellmann and GEBA ranges of furniture with a contemporary theme throughout - reflecting the cosmopolitan and vibrant image of Cardiff.

Selected commercial customers, associated businesses and press were invited to an invitation-only preview evening, which included a casino, drinks and canapés. Special guest Owen Money, the well-loved Welsh radio presenter, also officially opened the showroom.

Chris Galtry, managing director of both the Gwent and Cardiff showrooms explains: ‘There may already be a design quarter in Cardiff but if people want the 'whole design service then there is only one place to come’.

‘We are able to take on the whole kitchen project, managing all aspects, including building works, electrical, plumbing, and finishes to both walls and floors, providing our clients with one point of contact from start to finish,’ Chris continues.

‘The launch event was a great success and we have been extremely busy ever since. We have already secured over 9 orders, one of which is a site of 35 apartments.’

As part of the largest kitchen specialist franchise in the UK and as members of the Kitchen, Bedroom, Bathroom Specialists Association (KBSA), both In-toto Cardiff and Gwent offer its clients complete financial peace of mind, as they can rest assured that at no time during the project will their investment be at risk.

In-toto Cardiff can be found at Unit 3, Regent Trade Park, Ocean Way, Ocean Park, Cardiff, CF24 5PF. Please call the showroom on 01495 352857 for a brochure or for more information.

In-toto is a national company with nearly 50 quality kitchen retailers nationwide.

All In-toto showrooms are also members of the KBSA.

Web: http://www.intoto.co.uk


TV's Current Crop of Grand Designers 'In Residence' at Grand Designs Live

Visitors to Grand Designs Live London will be able to hear first hand, tales from Grand Designers who have appeared on the TV show in an interactive and attention-grabbing show feature - 'Grand Designers in Residence'. This will be located in GRANDInteriors - the cutting-edge, contemporary interior design section of the exhibition.

Couples from three of the projects that appear in the current series of Grand Designs on Channel 4, will take part in this lively feature. Two of the projects are being shown as revisits, and the third is a brand new venture. Visitors will benefit from a wealth of experience from Grand Designers who have pulled out all the stops to create their dream homes. These inspirational designers demonstrate that with creativity and imagination, even in the most crowded cities, it is possible to build a beautiful home by making the most of potentially unappealing sites and spaces.

Monty Ravenscroft and Claire Loewe - Innovative design...in Peckham
Seven years ago Monty found a site in Peckham in an auction and bought it for £40,000. He soon found out why the plot was so cheap - the site is an awkward sliver of land squeezed between two listed Georgian terraces and no one had figured out how to put a house on it. But the ever-optimistic Monty got together with architects Paxton Lecher who came up with an original design. Monty's reason for doing the programme was to show people how they can achieve the seemingly unachievable by utilising awkward sites, open attitudes and a little help from friends.

Andrew and Lowri Davis - Sustainable and stylish

After years of living in their lovingly restored Welsh farmhouse, Andrew and Lowri Davis both admitted to a secret desire to live in a strikingly modern home. Their 'Grand Design' is a large, white, rendered building with a light and airy feel, situated in the corner of a field, in Camarthen. Andrew and Lowri wanted a sustainable house so the timber frame wall panels have been insulated with sheep's wool, covered in a recycled timber skin on the outside and rendered with limecrete (an alternative to cement which doesn't burn the skin). They have also installed a geothermal energy and rainwater collection system to keep their running costs down.

Bill and Sarah Bradley - Green living in the city
Bill and Sarah Bradley dreamt of being surrounded by greenery and blue skies but didn't want to give up the convenience of living in the city. So they decided to create their own green haven smack bang in the middle of London. Despite space restrictions Bill and Sarah were keen to create a house that didn't feel overlooked and that didn't overlook their neighbours, so their architect came up with a very clever design. Planting has been key to achieving Bill and Sarah's ideal of creating a green living space. The house also has several eco features.

These Grand Designers will have elements of their projects re-created at the show, where they will sit and share stories of their dream projects, over the three days. Visitors can quiz the couples about the inspiration for their designs, the toughest challenges they faced, the mistakes they made and the lessons they learnt. A new aspect of the Grand Designers in Residence feature will be the 'talking point' area where visitors can pick up valuable advice and tips on a one to one basis.

Free seminars - 'Grand Designers: Living the Dream' (hosted by Kevin McCloud) and 'Trade Secrets' will also give visitors a chance to hear more tales of turmoil and triumph as more Grand Designers take to the stage in The Grand Theatre.

Grand Designs Live is made up of six distinct but closely related sections - GRANDInteriors, GRANDBuild, GRANDKitchens, GRANDBathrooms, GRANDGardens plus a unique shopping experience - the DESIGN Shopping Arcade.

Tickets are priced at £14 in advance or £18 on the door (children aged 15 and under enter free when accompanied by an adult).

Web: http://www.granddesignslive.com
Ticket Hotline: 0870 380 0342

Grand Designs Live 2007
ExCeL London, Victoria Docks
Friday 8th June - Sunday 10th June 2007


From Small Acorns, Better Bathrooms Grow

With business acumen that belies his 26 years, Managing Director of Wigan based bathroom retailer Better Bathrooms, Colin Stevens, is refreshingly modest when describing the success and achievements enjoyed by the company over the last three years.

From fledgling internet sales, the company moved into its Queen Street showroom in 2003, an increase in on-line trade led to the further development of an internet superstore and in early 2007 Better Bathrooms opened a new central distribution centre and warehouse to deal with increased demand.

‘It was never my intention to enter into bathroom retail or even into business, golf was truly my passion and I anticipated it would be my future. However, through my parents who had been involved in the industry for the last 30 years, I realised that an untapped market existed in combining both on and off line bathroom sales’ Colin states as he describes the beginning of Better Bathrooms.

The new warehouse and distribution facilities in Glazebury, Warrington are a testament to Colin's success. Having struggled to cope with pure volume of sales from the premises in Wigan, the new facility is stocked with a bath, toilet, sink and shower to suit every taste and budget. Yet equally as impressive is the décor to the wall of the customer services office, the paint may perhaps be magnolia, but the notes of thanks and letters of praise and satisfaction make for a far more gratifying feature for the staff team at Better Bathrooms.

When describing the ethos of the company Colin states, ‘We truly are committed to our byline of 'better prices, better service' and we have genuine desire to offer great value products with equally great customer service. It's not just about the competitive edge, for me it is very much about taking pride in the business. The new warehouse not only offers greater efficiency, but our customers will see the greatest benefits as we can turn around deliveries much quicker and the increased storage space means we can buy more items in bulk, reducing our costs and therefore our prices too’.

With the company’s main showroom in Wigan, Better Bathrooms' customers still have a chance to view their potential bathroom suites, taps and showers before purchasing, unlike many of the company's competitors who are purely on-line businesses. Plans for the future intend to build upon this with the opening of several showrooms at key locations throughout the UK, therefore not only dominating the on-line bathroom market, but also taking a firm control of high street sales.

Tel: 0844 484 7678
Email: sales@betterbathrooms.com
Web: http://www.betterbathrooms.com


Industry Training Update

The latest NTG approved one day sales and customer care course was held at the Miele Experience Centre on March 14th. 10 delegates from the industry attended the course which trains on the basic steps of the sales process related to the KBB industry together with sessions on negotiation, customer care and the ‘wow’ factor.

This was the 7th course run in the last year and 72 KBB delegates have now experienced the course which is run by Graham Hayden former managing director of the KBSA.

Luke Bates who attended from In Toto Exeter commented ‘Very good course and highly recommended’

Future courses are now being planned and details can be obtained from the NTG website http://www.kbbntg.com or by contacting Graham Hayden at Higrahamhayden@aol.com


Aqata Introduces New Logicom 5.3 Software Catalogue for Retailers

Aqata, the independent manufacturer of shower enclosures, has launched its new Logicom - Virtual World software catalogue for retailers nationwide. Aqata says that it is one of the first companies in the shower industry to ensure its whole product range is modelled onto Logicom's new and upgraded software (version 5.3), keeping retailers at the forefront of the industry by providing them with an excellent selling tool.

Logicom is a complete virtual reality programme, with a realistic appearance that sets it apart from traditional CAD software packages. Logicom's new catalogue contains Aqata's full range of products, including the contemporary Minimax® and Minimalist collections, the versatile and fully framed Exclusive Solutions collection, the full selection of shower trays and Aqata's range of bathroom accessories. The catalogue, available by emailing vworlds.sales@luk.net, also features new Aqata products which have been modelled on the software in preparation for launch later this year.

Jayne Barnes, Sales and Operations Director of Aqata, says ‘Customers make a large investment when purchasing a new bathroom. Our Logicom software builds a virtual reality image of a customer's bathroom, giving retailers the chance to show buyers exactly how Aqata's products will look, easily changing elements within the design at the touch of a button. We see the software as the perfect tool to help simplify costly and time consuming planning and help our retailers remain at the forefront of bathroom design.’

Logicom software is capable of re-creating every detail the customer requires in order to make purchasing decisions, even considering the effects of natural and artificial light. Aqata has embraced the flexibility of the Logicom package because it complements the diversity of Aqata's extensive product range and easily adapts the design to incorporate the various options available, like choice of frame finish, enclosure style right down to accessorising the bathroom.

Claire Cooper, Bathroom Designer at Roman Bathrooms, comments, ‘Aqata's Logicom catalogue is an extremely useful tool for both retailers and customers. We have found that customers are much more responsive to a detailed interactive service which can help them to visualise exactly what they want to do with their own individual space. It is an excellent resource for customers and staff, we would recommend it as a useful sales tool to all bathroom showrooms.’

The Logicom catalogue is available to maintained Logicom users via download on the Virtual Worlds User Centre. For assistance with downloading the software, please contact the support team on 01908 448899.

For further information on how to use the Aqata products in bathroom designs, call the Virtual Worlds software team on 01908 663848 or e-mail vworlds.sales@luk.net. Logicom offers training in using the software which is very user friendly for retailers, providing the tools needed to satisfy even the most discerning customers.

Web: http://www.aqata.co.uk


Ukfirst Hosts Annual Lean Manufacturing Course for Workshipful Company of Furniture Makers

Ukfirst the DTI-backed organisation set up to assist UK furniture and timber industries to achieve world class performance held its annual Lean Manufacturing Course for members of the Worshipful Company of furniture makers recently.

The three day course started with tuition in the theory behind many of the processes and involved active participation in group exercises. Delegates were then asked to select areas of improvement which they felt they could immediately implement in their own workplace and were coached in how best to do this.

Visits to two exemplary manufacturers, one in the furniture market - Sharps Bedrooms and one world class family-owned business, JCB, helped to demonstrate how lean manufacturing techniques have been applied to achieve success.

Programme Director John Baldwin commented: ‘We received some excellent feedback from delegates on this course which was tailored specifically to members of the Worshipful Company. We were delighted to be able to include both theoretical and practical demonstrations of how lean manufacturing works and are confident that it will now be successfully utilised within more UK furniture operations.’

Ukfirst runs several open courses on Lean Manufacturing during the year, for further information simply contact 01438 777801 or email info@ukfirst.org.uk


Waterwise Welcomes New Water Efficiency Labelling Scheme

Waterwise welcomes the new water efficiency labelling scheme launched on 3rd April by the Bathroom Manufacturers Association (BMA). The voluntary scheme is available to all manufacturers and importers selling water efficient WCs, flushing cisterns, taps and combination tap assemblies, shower controls and baths in the UK.

The scheme will achieve several aims including helping Government meet its water consumption reduction targets, raising awareness of water efficient bathroom products and promoting the importance of water efficiency.

‘It is exciting to finally see a water efficiency labelling scheme in the UK,’ says Jacob Tompkins, Director of Waterwise. ‘Many other countries throughout the world, including Australia, America and other European countries already provide consumers with water saving information. The BMA Labelling Scheme will enable consumers to make better, more informed choices on which products to buy.’

‘The drought last summer in SE England highlighted the need to save water and despite the recent rain it is still imperative that we continue to use water wisely. The UK's fresh water supplies are not limitless. Climate change, along with population growth and shift mean that we can't simply continue to use a third more than many of our European neighbours. The most effective, long term way to stop future water shortages is for all of us to make small behavioural changes and to choose water efficient products.’

The scheme supports the Waterwise Marque, launched late last year by Waterwise, which highlights and endorses a broader spectrum of water efficient products available on the market.

Web: http://www.waterwise.org.uk


BMA Sponsors Home Improvement Journalist of the Year Award

The Bathroom Manufacturers Association (BMA) as a key member of the National Home Improvement Council (NHIC) is sponsoring this year's NHIC Awards.

The NHIC Awards have been running for 32 years and are undoubtedly the premier housing awards of their kind, highly regarded by people across the housing spectrum.

The aim of the awards is to raise the profile of the numerous significant and inspirational initiatives that are characteristic of the UK's remarkable ingenuity in the field of housing and environmental renovation, such as the Young Kitchen Designer Award and the Special Needs Facilities Award.

The awards pass on this creativity to the social housing sector, private landlords, developers and Government.

This year the BMA is sponsoring a new award for the journalist who consistently writes the best home improvement articles.

BMA Chief Executive and NHIC Chair, Yvonne Orgill, says: ‘We are very happy to sponsor the NHIC Home Improvement Journalist of the Year Award. Journalists do a wonderful job promoting our Industry. Their achievements should be recognised and rewarded.’

Journalists have until September to be considered. We will be watching out for the best home improvement articles between now and then.

The awards will take place in November 2007 at a special NHIC Awards Luncheon held at the Gladstone Library, London.

For further information please write to karen.myles@bathroom-association.org.uk

NHIC: http://www.nhic.org.uk


Fagor Offers Complimentary Home Demonstration with Every Purchase of the World Exclusive Driron

Following the successful launch of the world exclusive Driron, Fagor is adding further value to the appliance by offering a complimentary Home Demonstration of the product by an expert home economist.

Richard Walker, sales and marketing director of FagorBrandt UK says:

'Because we want to convey the full features and benefits of this revolutionary appliance, we feel it is important for purchasers to receive a professional demonstration to ensure they can achieve the best results. Home Demonstrations have been very successful in Spain, where the Driron originally launched, and the response from customers has been extremely positive.

'As a company, FagorBrandt UK is committed to adding value, particularly by offering home demonstrations. We currently employ a network of 15 expert home economists in all areas of the UK who are fully trained to convey all the technological aspects of our appliances.

'We already know that Home Demonstrations are a fantastic way to build loyal relationships with end users as we already offer a very popular complimentary home demonstration service for purchasers of De Dietrich appliances. We are also the only appliance manufacturer in the market to offer home demonstrations without charge'.

Application forms are available from Fagor Area Sales Managers.

Fagor Sales (Trade): 01256 308 067
Web: http://www.fagor.com/uk


FIRA Highlights Importance of Noise and Dust Surveys under Health & Safety Legislation

FIRA (the Furniture Industry Research Association) has highlighted the need for companies to comply with noise and dust regulations, particularly since limits for noise have been tightened over the last couple of years. Noise regulations come under the Control of Noise at Work Regulations 2005 and compliance is mandatory. The Health & Safety Executive demands both measurements and records to satisfy its requirements.

FIRA specialists are trained to visit manufacturers for an initial assessment day and then to perform noise measurements based upon a daily weighted average. With regard to dust, this comes under COSHH 2002 regulations. Measurements are taken of the ambient air quality as well as individual air quality.

Godwin Kudawoo, FIRA's specialist in both noise and dust surveys commented: ‘Both these areas are so important to the health and well being of employees that limits are tighter now than ever before. Once a noise assessment has been completed, it generally stands until machinery changes, for example with new capital investment. It's good practice to perform a dust measurement regularly and FIRA is well placed to visit manufacturing plants to carry out these measurements.’

Companies are not always aware of their legal requirements in these areas, so FIRA is offering a special survey package designed to help manufacturers both to comply and demonstrate compliance. For further information please contact FIRA on 01438 777 700 or email info@fira.co.uk.


Unosand gives Prentice the Perfect Finish

Prentice Furniture has become one of the foremost names as a manufacturer of fine quality furniture for kitchens, bedrooms and home studies.

The family-owned company has made remarkable progress in the 20 years since it was started and puts its success down to the impeccable attention the company pays to design and quality.

Prentice designs are distinguished by high level of detail reflecting great craftsmanship. Doors and all fascia accessories are distinctively ‘Prentice’ and the skilled staff at its Tamworth factories get the very best out of the rich natural timbers with which they work.

Prentice is now sold throughout the UK and Ireland as well as in Europe through selected independent studios. You can even view this quality furniture in the centre of Milan.

The factories in the Midlands are extremely well equipped with the latest automated technologies which work synergetically with their craftsmen. Director Tom Prentice says that producing accurate and quality products is one thing but what really sells and distinguishes the company’s designs is the superb finish quality they achieve.

This is down in no small measure to the unique Löwer DiscMaster combined throughfeed sander and denibber supplied by UK specialists Unosand. This machine is so flexible and versatile that Tom Prentice says that every component that needs to be sprayed passes through the sander.

The DiscMaster model at Prentice is the latest version which is the Excentric DiscMaster combining 16 eccentric orbital discs and two large sanding rollers. The machine has a PLC controller which sets all speeds and positions of brush rotation (including direction), height above the workpiece and speed of feed through the machine. The results on white wood components or semi-lacquered surfaces needing denibbing are ‘superb’ according to Tom Prentice.

Describing the DiscMaster as merely a 'sander' doesn't do the machine's capabilities justice. It performs both pre-sanding and denibbing functions with equal and impressive performance. Putting white wood (solid or MDF) components through on the first pass calls for faster spindle speeds and more pressure - simple to set up with the PLC control. The component is delivered with a first time uniform surface finish with minimum fibre raising ready for a first lacquer or paint coat. Consequently real savings in coating materials can be achieved. A second pass for denibbing requires a slower feed speed and counter-directional operation of the brushes with (for example) a 280 grit abrasive to achieve a perfect surface for final coating. Prentice has realised that its answers to superb quality (and production cost efficiency) is in the preparation and takes the time and effort to save a great deal of potential problems later on in the process.

Both the orbital and roller heads are fitted with special Unosanding Strips comprised of Tampico fibre-backed abrasive fingers which reach deep into the mouldings and face profiles to give a perfectly uniform surface finish.

‘This is an astonishingly efficient machine’ says Tom Prentice, ‘it has saved us a great amount of time and labour and significantly increased the finish quality of our products. It's an essential part of our production.’

Unosand's Martin Davis helped set up the DiscMaster when he installed it and trained Prentice operators on how to get optimum results using the correct combination of abrasive choice, speeds, application pressure and rotation direction. The PLC control is able to store settings by individual part names so that the operator can set the machine in a matter of seconds to change from doors, to any other component.

The results are easily apparent as the workpiece emerges from the machine. At Prentice Furniture the Löwer Excentric DiscMaster from Unosand is one of the company's most successful machinery investments. Prentice Furniture has a policy of using specialist suppliers and Unosand has already installed 3 other machines for finishing at the Tamworth factories of various sizes and configurations.

Tel: 0114 2758 811
Web: http://www.unosand.com


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