KBzine: your kitchen and bathroom industry news - first
17th May 2013
The Kitchen & Bedroom Showroom, Bournemouth, 'very responsible'
The Furniture Ombudsman has highlighted The Kitchen & Bedroom Showroom as a kitchen retailer that is acting as a very responsible retailer within the Bournemouth area.
Kevin Grix, Head of The Furniture Ombudsman, commended The Kitchen & Bedroom Showroom for working in a way which puts the consumer first, saying:
"Managing Director Terry Earle and his team go way beyond what is expected to ensure that kitchens bought from them exceed consumer's expectation.
"All of our Members strive to offer increased levels of consumer protection through our code of practice. It is pleasing to see that Members such as The Kitchen & Bedroom Showroom are going well above the legal requirement to offer customers support and confidence."
The Kitchen & Bedroom Showroom, which has been installing and supplying kitchens throughout Bournemouth, Dorset and Hampshire for over 30 years, has built up a very strong reputation for providing a high quality service. Its staff are particularly well-known for the personal approach they put into each kitchen, from the initial design to the complete fitting.
Furthermore, the company is said to be the only kitchen supplier within a 25 mile radius which employs its own dedicated kitchen fitters, ensuring that installations are carried out to the same high standard each and every time. Each kitchen bought from The Kitchen & Bedroom Showroom is overseen by a dedicated Installation Manager who ensured that the consumer is kept updated and informed throughout the whole purchasing and installation process.
Kevin added: "Through its Membership of The Furniture Ombudsman, The Kitchen & Bedroom Showroom has made a very strong commitment to abide by our code of practice which ensures that it behaves in a responsible way when working with consumers. Its membership provides additional peace of mind for consumers, who can buy from The Kitchen & Bedroom Showroom safe in the knowledge that they are protected by our services."
As well as being a Full Member of The Furniture Ombudsman, an organisation which strives to inspire consumer confidence in the furniture industry, The Kitchen & Bedroom Showroom is said to be the the only kitchen retailer to be part of the Hampshire County Council Trading Standards Buy with Confidence Scheme.
Furthermore, The Kitchen & Bedroom Showroom offers a deposit bond scheme for its customers, which is run by the consumer protection agency to ensure that consumers' money is kept safe until the kitchen is completed to satisfaction. In addition, The Kitchen & Bedroom Showroom is a member of the Hampshire Chamber of Commerce.
Terry Earle, The Kitchen & Bedroom Showroom Managing Director says: "We have always strived to put the customer first, and will always continue to do so. We are pleased that our membership of The Furniture Ombudsman will help us spread this message even further, and provide our customers with even greater reassurance when purchasing from us."
For more information on The Kitchen & Bedroom Showroom:
11th May 2012