Marketing and Promotion July 2007

Broughton Crangrove Galley Matrix Introduces New Communication Tool

Broughton Crangrove Galley Matrix, the Lancashire based distributor, has introduced 'The Plug', a new marketing communication for customers.

There's a separate 'Plug' for each of the groups brands; Broughton’s bathrooms, Galley Matrix kitchens and Crangrove heating. Issued for the first time in April 2007, the 'Plug' communicates information, concisely, on new products and special offers as well as display offers on a variety of trusted and renowned brands.

The first issue of the Bathroom Plug featured leading brands such as Ideal Standard, Mira and the company's own brand Aquos, which, along with many others, are available the next day to any destination in the UK. It showcased product information, offers on new and existing products, display opportunities and the Broughton’s Aquos Showroom vehicle - an ideal way to introduce the Aquos range of suites to your team without spending time out of your showroom. To book the Aquos Showroom call Lee Anderson on 01282 834083.

The Kitchen Plug featured an extensive variety of kitchen offers, from ovens, hobs and hoods to washing machines and refrigeration, both integrated to freestanding. It even featured a range of accessories such as sinks, taps and lighting. Within these are special offers, discounts and display offers, all to help the retailer pick out the perfect range of kitchen appliances for their showroom. Products cover a spectrum of price ranges and brands, enabling retailers to optimise their selection to attract a broad range of consumers.

The Heating Plug was a concise one-page publication, which picked out the best product of the month for retailers information. In the first issue it focused on Greenskies Solar Heating, giving the retailer all the information they need to effectively sell this product; specification, selling points and even details of the installation course available to ensure that fitters are fully trained and provide the best service possible.

Each concluded with an information section detailing price notifications along with the contact centre details for any enquiries, along with 'The Customer Charter' on the back. This outlines the company's values and service promises, with a section to nominate a member of the Broughton’s customer service team for the Customer Hero award, recognising excellent service. The Bathroom and Heating Plugs also included a customer satisfaction survey, which gave readers the chance to win a trip to Rome worth £1000!

Chris Honer, Sales Director says: ‘The new Plug series is a great addition to the company communications portfolio and we are really excited with our first issues. They are concise and easy to read and bring retailers quickly up to date on all the latest deals and products from the company. We believe The Plug will become a invaluable information tool for us all.’

Second issues of the Plugs will be out soon! To make sure that you have the most up to date copy please contact your Area Sales Manager.

For more information call your Area Sales Manager for a copy or contact the Broughton Crangrove Galley Matrix Contact Centre on: 0870 60 60 601.


Dancing in the Streets!

Baumatic is taking to the roads with its Dance Partners Collection thanks to new livery sporting the colourful Tango range.

Making a splash on the UK's motorways, Baumatic has revealed its colourful new livery, which will be hitting the roads this month. The vibrant new fleet, which will be used for both deliveries and the Baumatic service team, features a colourful design based on the advertising for the Tango TG1 oven in bright red.

Four vans have just been unveiled and are now making their way around the UK, and a further nine are due to hit the roads in September. There will also be four 18 tonne rigid trucks featuring the same inspirational décor revealed in the next six weeks.

Designed to make maximum impact on the roads, the 17-strong fleet represents an investment of more than £33,500 in branding alone and will help promote this exciting new collection nationwide as part of Baumatic's on-going commitment to brand promotion for 2007.

Tel: 0118 933 6900
Web: http://www.baumatic.com


BEKO Launches New Ad Campaign

BEKO plc, the appliance manufacturer, is set to launch a new high profile consumer advertising campaign.

The four month campaign began on the 29th May 2007 and represents a real gear shift for the brand, including both online and print advertising across a range of weekend paper supplements as well as consumer lifestyle titles. The adverts are expected to reach over 15 million UK adults more than five times.

Commenting on the campaign, BEKO plc's Sales and Marketing Director Huw Buckle, said:

‘We are delighted to announce the new campaign, which demonstrates BEKO plc's commitment to investing in the brand and supporting retailers. Already the UK's No 1 Refrigeration brand, we expect to see a strong increase in sales across the cooling and home laundry sectors as a result of increased consumer recognition and interest created by the ads.

‘Reflecting the increasing importance of the online market, we will be using search and banner advertising for the first time. This is another indication of BEKO's dedication to moving the brand forwards in 2007.’

The end of 2006 saw BEKO launching into the Side-by-Side refrigeration market and already in 2007 the brand has introduced the new Xpress Washing Machine.

The Xpress machine is an example of the success of BEKO plc's extensive research and development facilities. Responding to consumer demands for user-friendly time saving features, the '30 minute Xpress' programme can tackle a 7kg load at 30ºC in 30 minutes. And for those occasions when that much loved outfit always seems to be at the bottom of the laundry basket, the 14 minute '2kg Super Short' washing programme provides a speedy solution to this familiar dilemma.

The brand is currently working on a range of projects that will deliver real benefits to the consumer, setting standards in the appliance market. With yet more developments planned for 2007, this campaign is only the beginning from BEKO, with further above-the-line marketing activity planned over the next 12 months.

Web: http://www.beko.co.uk


Beko Sponsors Watford FC

Watford Football Club has announced a club record sponsorship deal that names local firm Beko plc as official sponsor.

Beko is a leading supplier of Major Domestic Appliances & Televisions and has signed a two year deal that will see the company invest a significant sum into Watford Football Club, and that deal will now see the Beko logo emblazoned across the Hornets' shirts for the next two seasons.

Beko plc is a subsidiary of the Turkish company Arcelik, which is part of the Koc group, one of the top 500 largest companies in the world. Arcelik is the third largest manufacturer of Major Domestic Appliances in Europe, with over 50 years experience.

Currently the largest refrigeration brand in the UK, Beko Plc is located in Watford, with the responsibility for all sales, marketing, distribution and product support activities for the UK and Ireland. To find out more about Beko visit the company’s website at http://www.beko.co.uk.

Welcoming Beko into the Watford family, Chairman Graham Simpson said: ‘It's fantastic news that we are able to unveil the club's best ever sponsorship deal, at such an exciting time for us all as we gear up for next season.

‘Beko has strong community links and understands its corporate social responsibilities within the Watford area, and the company is a very good match for this football club.

‘I think it speaks volumes that Beko is prepared to back us to such an extent as we look to build this club towards our Vision.

‘I'm certain we'll have a very fruitful relationship ahead of us, with many exciting times to come.’

Beko's Managing Director, Clayton Witter said: ‘The fit with Beko is absolutely brilliant. Watford has an outstanding reputation as a true family club, with magnificent support within the community.

‘Beko is very much a family brand. The company is also based in Watford, literally around the corner from Vicarage Road. We are a company with a huge ambition to grow and be successful. We have a real desire to enhance our support within the local community and there is already a real support for Watford within the company.
‘Watford is still seen as a very successful family club with huge ambition.

‘The club’s future plans in terms of football performance on the pitch and the incredible ground development are hugely exciting.

‘All of these factors support the reason why the association between Watford and Beko is so perfect.

‘We are extremely proud to be associated with Watford and are very excited to have the opportunity to work with everyone at the club.

‘The future potential is tremendous and we look forward with huge pride to be the official club sponsor to Watford and to what, undoubtedly, will be a long, happy and successful relationship.’

Following the announcement earlier last week of the cessation of Watford's previous deal the commercial team has been pleased to introduce Beko to the club's supporters as early as possible ahead of the new season.

Speaking of the deal that he struck with Beko, Head of Corporate Sales Marcus Pinder said: ‘It has been a pleasure working with such a professional team.

‘The company has taken a long time to make sure it understands Watford and is fully immersed in our values and vision. I'd like to thank the Beko team and my colleagues at Watford for the hard work that has gone into securing this record deal.’

At the end of the 2008/09 season both parties will have an option to extend the deal to a further third year.


Dunlop Adhesives Flies New Colours at Silverstone Launch Day

Major tile distributors, retailers and members of the media were in competitive mood recently, as Dunlop Adhesives unveiled its new brand identity during a high profile race day held at Silverstone motor racing circuit. During the event, some of the industry's best-known figures were pitted against one another as teams went head to head in vehicles ranging from four-wheel drive Land Rovers to Ferrari 355's.

Alex Underwood, Product Manager for Dunlop Adhesives commented:

‘The Dunlop brand has an inherent connection to motor racing, and the new brand identity also leant itself to the idea of a race day for the official launch. It was a great day, and the new branding, packaging and marketing materials were well received by everyone involved.’

The re-branded Dunlop Adhesives products first hit shelves across the UK on April 2nd, and the new packaging incorporates a traffic-light colour-coding system designed to make product selection easier than ever.


A Brand day out: Dave Sowden of Tiles UK (left) is presented with the overall driver's prize by rally-driver, Ken Worf.

The Silverstone event gave customers and the industry an insight into the development process behind Dunlop's new brand concept, and unveiled the in-store promotional support developed for Dunlop stockists. Aside from the corporate presentation, delegates enjoyed a full day of exhilarating driving experiences, including rally driving time trials, quad biking and a session on the grand prix circuit in a Ferrari 355.

The overall winner of the event was Dave Sowden of Tiles UK, who walked away with the winner's laurel and a shield marking his victory. Team awards and other individual prizes were also presented at the end of the day.

Dave Sowden commented:

‘It was a fantastic day - everyone involved definitely enjoyed themselves. The new Dunlop branding is very impressive, and I'm sure the new look packaging and in-store promotional materials will help the products perform as well as the Ferrari 355's!’

Web: http://www.bal-adhesives.co.uk


Snap up some POS from Carron Phoenix

Carron Phoenix is giving away its new style sample display FOC to retailers who have one of the company’s granite sinks on display.

It holds all 8 of the company's granite colours - Havana, Oatmeal, Champagne, Polar White, Platinum, Stone Grey, Graphite and Slate, as well as three stainless steel finishes of polished, linen and the new micro-linen that has a subtle raised texture.

The 60mm square samples are large enough to satisfy the customer's interest in the visual and tactile qualities of the materials and aid the decision making process.

Not much larger than A4 overall, the stand is both space saving and stylish in powder coated grey.

It complements Carron's other POS materials of a freestanding sink display that holds the 3 sinks and the tap display that holds 5 taps.

All POS is available from Carron's nationwide network of distributors.

For stockists or more information on Carron Phoenix's sink and tap products, call 01324 638 321 or log on at http://www.carron.com


Top International Amateur Golfer gets Full Support from Anti Scald Manufacturer

Jamie Moul has just been ranked top amateur English golfer in the R&A World Amateur Golf Rankings and is set to go right to the top. This 23 year old talented golfer plans to turn professional after the 2007 Walker Cup in September.

During Jamie’s short sporting journey, Intatec has backed him all the way 'It’s important to recognise and nurture talent, whether that be in the sporting world or in business,' commented Cynthia Fisher, Intatec’s Commercial Director. 'Jamie’s phenomenal talent is impressive and fits in nicely with the company’s philosophy of creating unique and high quality equipment.'

Inta has recently launched its new i+Plus Contemporary Shower which has a twist that will bring anti-scald technology within the affordable reach of most households, and that’s its price. It’s not just cost that sets i+Plus apart from its competitors though, Inta’s stylists and engineers have worked together to create a valve and a perfectly matched showering kit that looks good, performs well and has the solid anti-scald cartridge technology that features right across the Inta range.

So whilst Inta is offering something new to the market with emphasis on great performance, Jamie is also at the top of his game and looks set to perform well in the future. In the spirit of the support Inta has launched a new range of golf umbrellas which offer full shower protection making sure young Jamie can still deliver during the UK’s summer showers.

Web: http://www.intatec.co.uk


Unique Display Boards Flaunt Imperial Bathrooms’ Tile Range

To support its ever-expanding network of stockists, British bathroom manufacturer, Imperial Bathrooms, has unveiled a series of display boards featuring the company’s distinctive range of antique crackle-glaze wall tiles.

With the emphasis on display-simplicity, the two separate boards are arranged in a landscape format and provide a display of Imperial’s exclusive range of classic brick-shaped and square, white-bodied, softly-undulating, tiles.

In addition to demonstrating the tiles in two sizes – classic brick and square – the display boards present the popular palette of pastel colours available, together with the White Linen and Cream Haze lighter shades. Complementary dado tiles, capping strips and glass mosaic tiles are also available in grey, white and cream and demonstrate the added detail and flexibility of this new range.

Unobtrusive and lightweight, measuring just 400 x 800mm, both tile boards may be displayed alongside Imperial’s sanitaryware or wall mounted where space or showroom layout demands.

Imperial Bathrooms’ Sales Director, John Gill, comments: 'Not only do our new tile boards reflect the outstanding quality and aesthetics of our product range, they enhance our retail displays and provide a much-needed POS mechanism to help really fire the consumers’ imagination. They are also testimony to Imperial’s ongoing commitment to its retailer network.'

Imperial’s tile collection is suitable for complementing both contemporary and traditional bathroom interiors. Used to create a single colour backdrop or combined to provide a dramatic multi-coloured effect, they contrast beautifully with the crisp white ceramic glazes of the company’s British vitreous chinaware. Courtesy of an additional glaze to provide a protective seal and guard against staining and colour discolouration, the company says that these tiles are unrivalled in the market place.

The new tile boards are immediately available and are free of charge to all supporting stockists. To order, contact Imperial Bathrooms’ Sales Department on: 0870 60 61 62 3. For further information on the company and its products, visit http://www.imperial-bathrooms.com.


Big Names + Big Lorries = Even Bigger Presence for GDHA

GDHA's entire fleet of distribution lorries and engineer vans have been given an eye-catching livery makeover, incorporating the latest Stoves, Belling, New World and Lec logos and photography to create real impact on the roads and ensure complete continuity for all of the brands - from advertising through to after sales.

With over 130 dedicated engineers out on the road, customer service forms a key part of the GDHA service, and the introduction of the new livery reflects this by making them instantly recognisable - as well as strengthening brand awareness with consumers across the country.

 

As the winners of the D&G TEQ award for customer service for the second year running, offering a total after sales service package is a subject close to GDHA's heart. In fact, GDHA not only retained its number one position but once again achieved a record high-quality rating score, beating the previous record it set in 2005. GDHA scored over 90% from independent questionnaires sent to customers following a repair call.

Paula Hodkinson, customer care director at GDHA comments:

‘We are determined to prove to our customers and to the trade that when it comes to customer service, GDHA is a market leader. Throughout the past year we have continued to improve our training programmes to ensure that the customer care team in the office and the engineers on the road are equipped with the tools they need to do their job well. The newly branded vans and lorries are a great example of our commitment to being visible brands for our customers and illustrate the combined force of our customer service and marketing activity.’

Web: http://www.gdha.com


Baumatic Back on 'The Box'

Appliances steal the show - following the huge success of its first ever TV campaign last Autumn, Baumatic is back on the box with a fresh run of ads that are designed to put its appliances firmly in the spotlight...

Italian appliance manufacturer Baumatic is making a return to the big screen with a new national television campaign in the UK. The ads will run throughout March and April during prime time slots on popular satellite stations UK Living, Sky News, ITV2 and E4.

Designed to build on the company's early success in 2007, the television advertisements features a young, attractive man preparing a meal for his girlfriend in his kitchen which is replete with Baumatic appliances. The man retires to shower and get ready leaving the dinner cooking in the kitchen. As the girlfriend arrives dressed to kill there is a frisson of excitement in the air, but sadly it is not for the evening ahead with her partner, but instead because she is enthralled by his Baumatic appliances. The advert concludes with a simple strapline and the Baumatic logo.

Baumatic UK's Managing Director, Paul Thompson, comments: ‘The advertisement is designed to promote Baumatic as a desirable, aspirational and sexy brand. The young couple epitomise a typical Baumatic customer and the set was designed to perfectly show off Baumatic's full range of appliances to best advantage. Our first ever television adverts aired last Autumn and response was fantastic. I am confident that these advertisements will succeed in further raising Baumatic's profile to generate even more sales and increase our brand awareness.’

For more information on Baumatic call 0118 933 6900
Web: http://www.baumatic.co.uk


Mayfair Who?

Yorkshire based Mayfair Taps and Showers (previously known as Mayfair Brassware) may not be at first glance a company you would recognise instantly, but you probably have used a Mayfair tap at some point recently and may even have one in your bathroom.

Mayfair has been successfully manufacturing OEM (Own Equipment Manufacturing) products for the world’s leading manufacturers for the last twenty years and as a result of its steady growth in the marketplace, the company has taken the strategic decision to further market products under its own, ‘Mayfair’ brand. The brand positioning will relate to Mayfair’s central business objective, to provide leading edge design and high quality performance at prices which are accessible to a large section of the market.

A new lifestyle oriented brand called ‘Mayfair Life’ will introduce new designs to the marketplace while a comprehensive new catalogue, website and other sales materials will be available from April 2007.


The Winning Team: Mayfair Managing Director Andy Green (right) with Commercial Director Tony Robson (left)

Commercial Director Tony Robson explained, 'This is a natural progression for us. It is undoubtedly expensive and difficult to build a brand from scratch but we are building the Mayfair brand on the secure foundations we already have. We have been a credible force in the marketplace for over 20 years, we have made substantial investment in new product development and our supply chain so it makes perfect sense to create this new branding and marketing to support our sales effort.'

To spearhead this programme of brand development, Mayfair has sought out and retained a leading brand development consultancy. Belfast based Triplicate has a strong portfolio of clients within the bathroom industry and has a reputation for innovation both in product design and in marketing. This substantial investment on behalf of Mayfair will significantly raise the company's profile within the trade.

Tony Robson stated, 'With this level of investment and our focus on new product development, supply chain management, personnel and marketing, we know that we will achieve our objectives of being at the forefront of the market.'

The management at Mayfair has set ambitious but achievable growth and profitability targets and is committed to supporting and controlling its infrastructure by investing at each level of development. Tony confirmed, 'Growth is what every company wants, but it is easy to lose control over costs and quality when you grow too fast. Quality control is vital to the success of our products and some might say that we are control freaks at Mayfair, but it works for us. With the very best in design, sales and marketing supported by our four key strategic areas; design, service, quality and cost and our philosophy of always providing the consumer with products they want, at very attractive retail prices, we are making sure that we are a force to be reckoned with in the taps and showers market.'

About Mayfair
Mayfair was founded in 1988. Operating out of its Yorkshire base, the company has grown from strength to strength and has moved to a purpose built facility in Shelburn in Elmet W Yorks. In 2006 the company completed its overseas manufacturing network by the establishment of Quanzhou Mayfair Brassware Co Ltd in China. Mayfair has office and warehouse facilities in Quanzhou and Kaiping City.

Mayfair sales contact: Bobby Moore, Mayfair, 01977 685 770


Just Trays Undergoes Rebrand

Just Trays, the UK shower tray manufacturer, has recently undergone a rebrand to result in a new logo and updated website, which has been developed to reflect the progress of the company whose product family includes the JT Ultra Cast™, the JT Merlin™ and the JT40™.

Created by PM Marketing Group, Just Trays' PR and marketing agency, the new brand is carried forward across the JT product suite and on the Just Trays website, which has also been redesigned and rebuilt to present a more user-friendly navigation to its audience.

Paul Crossley, Managing Director of Just Trays, shares his view on why rebranding was on the agenda: ‘Just Trays is keen to further strengthen its mind-share within the market place and a rebrand was a natural marketing progression. It is created to better communicate our company values amongst other aesthetic advantages.’

To find out more please visit the new Just Trays website at http://www.just-trays.co.uk.

For full details of stockists, showroom displays and other information about JT40™ please visit http://www.jt40.info or call Just Trays on +44 (0870) 4441990.


Crown Imperial - Official Sponsor of Herne Bay United

Crown Imperial, the British manufacturer of kitchen and bedroom furniture, is to continue its ongoing relationship with its local community Herne Bay by becoming an official sponsor of its local Roller Hockey Club - Herne Bay United.

Founded in 1924, Herne Bay United Roller Hockey & Skating Club has gone from strength to strength and now has members from under 11's right through to senior participates. Furthermore, the U11s and U20s recently made it through to the National Cup finals.

Commercial Director Tony McCarthy comments: ‘We are pleased to sponsor Herne Bay's Roller Hockey club. Many of our staff live as well as work in Herne Bay, so it's a pleasure to be able to support the local community. What is more, the Roller Hockey Club's 'home' and 'away' kits boldly boast the Crown Imperial logo, ensuring our company brand is promoted near and far.’

Crown Imperial offers a comprehensive range of kitchen furniture. Whether you are looking for a traditional or ultra-contemporary kitchen setting, Crown Imperial has something to suit all tastes and requirements.

Tel: 01227 742424
Web: http://www.crown-imperial.co.uk


Mermaid Refreshes its Approach to PR

Norske Interiors (UK) Ltd says that it has enjoyed success for many years with its range of Mermaid waterproof wall panelling. 'The products, which are designed for use in showers and bathrooms, are already renowned for their quality. Mermaid continues to be a key player in the market and the company is working hard to further strengthen this position.'

Mermaid panels provide many benefits to the end user. They are quick and easy to install and maintain, completely watertight, available in a variety of colours/finishes and guaranteed for ten years.

The growing interest in home improvements and property development has resulted in an increasing number of enquires from the media about the product. The level of communication has grown to the extent that Norske Interiors (UK) Ltd requires additional resource in the form of a new external agency. RBP has been appointed with immediate effect as its official press office.

'As a forward-thinking, full service marketing agency, RBP was the obvious choice,' says Managing Director of Norske Interiors (UK) Ltd, Martin Brown. 'It will provide us with support and help us to develop a professional and consistent PR service.

'Mermaid is the market leader. We are always researching new technology and innovative solutions to ensure that we retain this advantage. Our challenge is to ensure that our future corporate communications reflect this status'.

RBP has over 15 years experience across a wide range of industry sectors. In addition to providing a PR service for Mermaid it says that it will also manage its advertising and other design requirements. 'The amalgamation of these elements of the campaign will ensure that they are integrated and presented to the media as part of an all-inclusive service'.


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